Privacy Policy

This policy explains how Swift Tyre Rescue (“we”, “us”) handles personal information when you use swifttyrerescue.co.uk, call 020 3355 8082, message us on WhatsApp, or email info@swifttyrerescue.co.uk.

What we collect

We may collect your name, phone number, email address, vehicle details, location or postcode, and messages you send when requesting a quote or booking assistance. Call recordings may exist where our telephony provider enables them.

Why we use it

We use this information to respond to enquiries, dispatch technicians, provide quotes, fulfil services, improve our operations, and meet legal or insurance requirements.

Sharing

We do not sell your personal data. We may share details with technicians attending your job, payment processors, insurers, or professional advisers when required, and with authorities if the law requires it.

Retention

We keep records only as long as needed for the purpose collected, including accounting and potential claim periods, then delete or anonymise them where practical.

Your rights

Under UK GDPR you may request access, correction, deletion, or restriction of your personal data in many cases. Contact info@swifttyrerescue.co.uk or 020 3355 8082 to exercise these rights. You may also complain to the Information Commissioner’s Office (ICO).

Contact

Swift Tyre Rescue, Cobham, Surrey. Email info@swifttyrerescue.co.uk. Phone 020 3355 8082.